Terms & Conditions
Policy
It is Mr Entertainer's policy to treat our customers in exactly in the way we like to be treated ourselves. We aim to offer the highest level of customer service by making our website & content delivery fast, easy & reliable, as well as dealing with problems in a relaxed and understanding approach. You should note that your statutory rights under the current consumer protection laws are not affected.
Licensing & Usage
All the tracks we supply are fully-endorsed by the manufacturer and are sold with their permission to use at home or commercially in any public venue worldwide (assuming that venue has the appropriate public performance license). Mr Entertainer is an approved licensee of the Mechanical Copyright Protection Society (MCPS) to which a royalty is paid for every track sold to cover song writer and publisher royalties. Both Mr Entertainer and the MCPS are based in the United Kingdom, anyone ordering from outside the UK does need to check with their local publishing organisations on local terms of use regarding public performance.
You can re-record with your own vocal if only for personal use. You cannot use (with or without your vocal) any music acquired from Mr Entertainer for the purpose of re-distribution, manufacturing, broadcasting or any commercial/professional usage without permission.
You can not edit the music or on screen graphics of any tracks acquired from Mr Entertainer in any way with out permission.
Refunds & Cancellations
Due to the fact we supply personalised items and digital downloads your right to cancel under the distance seller regulations does not apply, so due to the costs involved in supplying these type of items, returns & refunds will not be issued on anything other than faulty products. Faulty products must be reported within two weeks of ordering or a refund can’t be issued. Not being happy with the quality/version of a track is not a valid reason for a refund. Please make sure you watch the video samples before ordering, that way you can check you're happy with the track prior to placing your order. Please also check you have selected the correct format and tracks before placing your order, because our order fulfilment service is fully automated so errors can not be rectified after the order has been placed.
Guarantee
We guarantee to supply you with goods exactly as described in these web pages, for more details on content please read the FAQ page or contact us.
VAT
All prices quoted are in pounds sterling and shall be inclusive of Value Added Tax at the applicable rate where applicable, our VAT reg number is 709153932
Complaints
We aim to deliver the highest level of customer service. However, if you feel you would like to formally complain about any matter our please email info@mrentertainer.co.uk. We will reply as soon as possible and in any case you will at least receive an acknowledgement within five working days whilst we work to resolve your complaint.
Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law and by using this website you agree to submit to the jurisdiction of the English courts.
It is Mr Entertainer's policy to treat our customers in exactly in the way we like to be treated ourselves. We aim to offer the highest level of customer service by making our website & content delivery fast, easy & reliable, as well as dealing with problems in a relaxed and understanding approach. You should note that your statutory rights under the current consumer protection laws are not affected.
Licensing & Usage
All the tracks we supply are fully-endorsed by the manufacturer and are sold with their permission to use at home or commercially in any public venue worldwide (assuming that venue has the appropriate public performance license). Mr Entertainer is an approved licensee of the Mechanical Copyright Protection Society (MCPS) to which a royalty is paid for every track sold to cover song writer and publisher royalties. Both Mr Entertainer and the MCPS are based in the United Kingdom, anyone ordering from outside the UK does need to check with their local publishing organisations on local terms of use regarding public performance.
You can re-record with your own vocal if only for personal use. You cannot use (with or without your vocal) any music acquired from Mr Entertainer for the purpose of re-distribution, manufacturing, broadcasting or any commercial/professional usage without permission.
You can not edit the music or on screen graphics of any tracks acquired from Mr Entertainer in any way with out permission.
Refunds & Cancellations
Due to the fact we supply personalised items and digital downloads your right to cancel under the distance seller regulations does not apply, so due to the costs involved in supplying these type of items, returns & refunds will not be issued on anything other than faulty products. Faulty products must be reported within two weeks of ordering or a refund can’t be issued. Not being happy with the quality/version of a track is not a valid reason for a refund. Please make sure you watch the video samples before ordering, that way you can check you're happy with the track prior to placing your order. Please also check you have selected the correct format and tracks before placing your order, because our order fulfilment service is fully automated so errors can not be rectified after the order has been placed.
Guarantee
We guarantee to supply you with goods exactly as described in these web pages, for more details on content please read the FAQ page or contact us.
VAT
All prices quoted are in pounds sterling and shall be inclusive of Value Added Tax at the applicable rate where applicable, our VAT reg number is 709153932
Complaints
We aim to deliver the highest level of customer service. However, if you feel you would like to formally complain about any matter our please email info@mrentertainer.co.uk. We will reply as soon as possible and in any case you will at least receive an acknowledgement within five working days whilst we work to resolve your complaint.
Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law and by using this website you agree to submit to the jurisdiction of the English courts.